Subscriber Help
How Do I Cancel My Subscription On PayPal?

Here's a link to where you can cancel through PayPal: https://www.paypal.com/myaccount/autopay

Or if the link doesn't work, here's instructions:
1. Login to your PayPal account
2. Go to Settings
3. Select "Payment" under the settings menu
4. Select "Manage Automatic Payments"
5. Then select the subscription you'd like to cancel


How Do I Cancel My Membership On YouTube?

Follow the instructions on this page under the "Update or cancel a channel membership" section: https://support.google.com/youtube/answer/6304294#update


I Can't Access The Downloads Page

If you're having issues accessing through the access page, try accessing via the secret link which has been sent to you via your PayPal email address. This can be found in the latest email from noreply@benlionelscott.com.

If any issues persist or you can't access the downloads for a different reason, please email me for further help: me@benlionelscott.com


I can't download the files

If you're on a mobile device, you may need to download the Dropbox app in order to download the files (as all the videos are hosted on Dropbox).

If the problem persists, you may be best off using a desktop computer to download the files to avoid issues.

If you're still having issues downloading from Dropbox (not an issue with this website), please check for a solution here for your devices: https://help.dropbox.com

If you're having a problem on this website (not Dropbox), please email me: me@benlionelscott.com


How Else Can I Sign Up Without Using PayPal?

You can also sign up and recieve the same benefits by becoming a Member on youtube. You can join here: http://youtube.com/benlionelscott/join

A secret link is posted on the youtube Community tab for Members only, you can see it here once you're a Member: http://youtube.com/benlionelscott/community


I've subscribed recently but haven't got access yet

If you've signed up in the past day or so, you will be granted access within the next day. On rare occasions it may take an extra day, because all new subscriptions are added to the access list manually to avoid errors. Once you're subscribed you'll have access anytime. Your patience is much appreciated!


Can I share the videos?

Yes, you're more than welcome to share the videos. You can share them with your team, friends, family, etc or on your social media. Tagging my social media accounts in the posts is always much appreciated too.